Shipping Policy
Our delivery process is designed to offer reliability and flexibility, with free standard shipping and an express option available at checkout.
Shipping Options
Standard Shipping: Complimentary, with estimated delivery within 7–11 business days after dispatch.
Express Shipping: Available for an additional fee at checkout, with estimated delivery within 5–9 business days after dispatch. Express orders receive priority packaging and faster handling.
Order Processing
Express orders: Processed and dispatched within 12–24 hours.
Standard orders: Processed and dispatched within 24–72 hours.
Once your order has been dispatched, you’ll receive an email containing your tracking number. Please allow 2–3 business days for tracking updates to appear.
Track Your Order
Follow your parcel’s progress using the tracking information included in your shipping confirmation email. You can also enter your order details on our tracking page to view the latest delivery updates.
International Delivery
We ship to most international destinations, including metropolitan and regional areas. Deliveries to remote areas or overseas regions may require additional transit time.
Depending on product availability and stock location, your order may be fulfilled from a local or international warehouse. Every parcel is securely packed, quality-checked and supplied with tracking details after dispatch.
Delivery Estimates
Delivery estimates begin after dispatch and do not include order processing time. Actual delivery times may vary depending on your location, courier performance, public holidays and seasonal demand.
During December, increased holiday shopping volumes may cause delays within delivery networks. We continue dispatching orders promptly, but additional transit time may be required.
Undeliverable Orders
If your order cannot be delivered because of an incomplete address, refusal or non-collection, our team will contact you to arrange re-shipment.
Need Help?
For assistance with shipping or delivery, please contact the Eloveyra customer support team through eloveyra.com.